Review service health as business operation
Connect availability, throughput, output quality, access, recovery and dependency health to retained evidence.
Define health
- Name the user-visible result and authoritative record.
- Separate infrastructure uptime from completed business work.
Observe consistently
- Use comparable periods and retain source evidence.
- Keep unknown, degraded and failed states distinct.
Route correction
- Assign an owner and corrective action for degraded or failed checks.
- Confirm business reconciliation before closure.
Keep the evidence connected
The Operations Assurance Studio retains workflow identity, delivery context, operating observations and the next decision. It does not certify uptime, prove causation or authorize an external action.