Measure adoption against eligible work
Show how much work could use the solution, how much actually did and where adoption stalled.
Define eligibility
- Count only cases that genuinely fit the workflow.
- Retain exclusions and changing case mix.
Observe adoption
- Use actual completed use, not access or training attendance.
- Compare adoption by period and accountable owner.
Correct gaps
- Separate usability, training, policy and integration causes.
- Assign an action before projecting wider value.
Keep the result reviewable
The Value Realization Studio carries the original workflow, delivery and operating record into a full-cost decision. It does not prove causality, certify savings or authorize expansion.