Build a vendor scorecard from contractual evidence
Assess actual obligations, service periods, incidents and cost without turning missing evidence into a passing score.
Vendor performance and renewal guides
Measure delivery against the agreement, retain service and incident evidence, observe full cost, and make renewal or exit decisions without hiding unknowns.
Turn agreement terms into operating evidence
Review service levels by measured period
Compare targets and observed results across explicit windows while retaining misses, exclusions and remedies.
Connect incidents to remediation and renewal review
Retain severity, impact, response and evidence so recurring failure is visible before another term is approved.
Compare vendor cost with observed delivery and value
Keep invoices, usage, internal labor, credits, remedies and exit estimates separate before making a commercial decision.
Choose renew, renegotiate, replace or terminate
Require a retained decision that matches the evidence-backed recommendation and makes resources and consequences visible.
Test exit readiness before dependence grows
Verify data portability, credential removal, transition work and operational continuity before the notice window closes.